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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heidi Schoff

June 19, 2024

5  out of  5 rating by Heidi Schoff
"I called State Farm to get quotes for my home and auto insurance bundle since the insurance company I was with went sky high with the premium increases. Based on reviews I read, I picked State Farm as my first choice. I was helped by Adrian, who was absolutely fantastic! He went through and helped me understand all the coverage options that were available and took the time to explain each one with examples. He also answered all my questions and concerns. He was very professional, polite and personable. I have a way better understanding of my coverage now because of him. I have never had service like this with any other insurance company. My only regret is not switching to State Farm way sooner! :)"
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Justin Akins

May 14, 2024

5  out of  5 rating by Justin Akins
"Recently we decided to combine our autos under our roof all into one policy. We worked with Adrian who was able to find us nearly $300 in savings by doing this! He was quick to respond to all of our questions and made sure everything was clearly laid out for us. We super appreciate him and recommend him!"
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Summer Stamper

March 21, 2024

5  out of  5 rating by Summer Stamper
"Adrian has always provided quick and helpful customer service. He responds to my emails immediately and is a problem solver. He has even gone above and beyond what I expected when I had a question or an issue."
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Emily Welton

March 13, 2024

5  out of  5 rating by Emily Welton
"I called Yakima State Farm today to register for insurance by myself for the first time, since I also just bought my own car by myself for the first time. As a 20 year old girl leaning how to be an adult- to not be made to feel stupid is a rarity. Adrian, the agent I spoke to, did an exceptional job of breaking down each policy for me, explaining everything in detail and making sure I fully understand every aspect of everything I was going to be insured for. He was polite, cordial, and a joy to speak with. He made a daunting experience so much easier- if you’re looking to get insurance for the first time he’s the guy to talk to! I highly recommend his service and am grateful to have been assisted by him."
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Karina Palacios

March 5, 2024

5  out of  5 rating by Karina Palacios
"Absolutely happy with everything Adrian has done for us. We have been asking for so much help from him recently and he always gets it done with grace. He also had so much patience as our 2 year old played the whole time in his office 🙃 He got the job done without flinching. We are looking forward to getting all of our insurance needs taken care of with Adrian at State Farm. Very grateful! Thank you!"
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Ismael Montez

March 5, 2024

5  out of  5 rating by Ismael Montez
"Es una buena a gencia"
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Jane Lotz-Drlik

February 29, 2024

4  out of  5 rating by Jane Lotz-Drlik
"Yareli Reyes in Ms. Boitano's office did an outstanding job of taking care of my business.Yareli was available to take my call, followed up promptly, made sure I had the necessary information left by Ms. Boitano, and was courteous and kind throughout. Her help is especially welcome, since State Farm's main office does an increasingly poor job of sending bills and statements, makes careless errors, and does not answer correspondence. In addition, local office agents are frequently unavailable, and with my longtime agent's retirement and office closure, my account was moved to the other side of town, though there are a number of State Farm offices nearby. To Dennis Hasslinger, my former agent: You will always be missed. Yareli, State Farm and I are fortunate to have your dedication. Thank you, Yareli! Jane E. Lotz-Drlik, Ed.D."
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YaYa Cuevas

February 27, 2024

5  out of  5 rating by YaYa Cuevas
"Highly recommend Adrian. He helped my mom who is monolingual and was very helpful and took his time to answer questions and explained policies clearly and calmly. He was able to accommodate my mom’s schedule and I felt he went above and beyond to make sure my mom understood everything. My mom walked out feeling very pleased and felt heard with her questions and concerns. Adrian being bilingual was an add on as I normally do the translation for my mom. Thank you Adrain, truly appreciate your patience."
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Nita Roederer

February 23, 2024

5  out of  5 rating by Nita Roederer
"Carlos was awesome. Very professional and answered all my questions.."
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Julia Pell

February 22, 2024

5  out of  5 rating by Julia Pell
"Carlos text to remind me of my appointment, very helpful. He was a very pleasant gentleman to work with, we shared a couple of family story’s. I’m very happy with State Farm, thank you"
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Brant Carman

February 20, 2024

5  out of  5 rating by Brant Carman
"Adrian turned out a couple of quotes on landlord policies for me super quickly. Super competitive quotes and tailored to what I needed. I've used both local brokers and big names like Costco connect in the past, and I have to say that Amber's office seems to stand out on both service and pricing. Thanks guys! I think I've found my go-to insurance specialists, and the local West Valley location doesn't hurt either!"
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Alicia Garza

February 15, 2024

5  out of  5 rating by Alicia Garza
"Congratulations Amber loving your staff - very helpful"
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Charlotte Hammer

February 15, 2024

5  out of  5 rating by Charlotte Hammer
"Carlos Velazquez was so helpful! He was able to answer all my questions and made sure I understood everything. New policy is on its way. Hurray! Thank you so much."
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Kathy Wauzynski

February 14, 2024

5  out of  5 rating by Kathy Wauzynski
"Being in customer service myself, I tend to expect great service and Adrian made it sooo easy for me to start our truck, trailer and homeowners insurance with State Farm. He got the best rates for us and was so friendly, quick and efficient in making it happen and all over the phone. I highly recommend you give him a call if you’re searching for good rates and great service."
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Scott K

February 8, 2024

5  out of  5 rating by Scott K
"Carlos was very personable, professional, and excellent to work with when making sure all of my policies were adequate for my needs. He was very knowledgeable with all of their products and very helpful exploring different options. He even stayed well past closing to meet with me since my schedule wouldn't allow me to be there during their normal business hours. I have never felt like "the client" there, it's more like meeting with friends that just happen to be very knowledgeable about insurance, and can even help you get some if you need it, but no pressure. This has been my experience with every State Farm representative here, now and in the past, and Carlos was no different. Carlos is a great addition to The Office."
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Patrick M. Clark

February 7, 2024

5  out of  5 rating by Patrick M. Clark
"Amazing team there that as you talk with them you know they are looking out for your interests and not their bottom dollar."
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February 7, 2024

5  out of  5 rating by lindseyirene16
"Carlos was really helpful and thorough when going through my policies to make sure everything was set up to work best for me! I really appreciate his time and attention to detail."
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Stephanie Elliott

February 2, 2024

5  out of  5 rating by Stephanie Elliott
"I had a great Policy review with Carlos at State Farm Insurance! He was very thorough and took time to answer any and all my questions. He informed me of additional options without pressure. I would recommend him to anyone needing insurance or looking for a new agent!"
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Tony Carnahan

February 2, 2024

5  out of  5 rating by Tony Carnahan
"I was looking for home insurance. Carlos was very helpful and walked me through the quote process. I was able to get a policy and am very happy with it."
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Lisa White

January 23, 2024

5  out of  5 rating by Lisa White
"Carlos was a pleasure to talk to as he explained the policy options well with great clarity. I always appreciate his patience and help. I feel he looks out for the client's best interest and is honest and trustworthy."
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Kevin M Rivard

January 20, 2024

5  out of  5 rating by Kevin M Rivard
"Carlos did a great job. He made feel at home. I was impressed with how personable and thorough he was. I think he is a great part of your state farm team."
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Alejandro Juarez

December 5, 2023

5  out of  5 rating by Alejandro Juarez
"AJ and his team are always there to help me! I will always send people his way and highly recommend! Amazing customer service!"
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tanner raymond

November 29, 2023

5  out of  5 rating by tanner raymond
"Adrian at State Farm was able to provide all the information to insure I was well taken care of in my life insurance policy. He is very knowledgeable and will make sure you understand your policy before pursuing. After I set up my life insurance we brought our vehicle coverage over as well! Would highly recommend to anyone looking to start up or switch insurance coverage."
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November 2, 2023

5  out of  5 rating by Farren
"Great place with very nice people. Although I have never seen Amber. Maybe it’s like oz don’t look behind the curtain lol"
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Jerry Louise

September 10, 2023

5  out of  5 rating by Jerry Louise
"Adrian was such a fantastic help!! I loved that he was relating with me on a personal level, and that his goal was to make sure I got the best policy for my situation, as well as make sure I was satisfied and comfortable. He definitely succeeded. Thank you so much! Very satisfied."