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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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James Ledesma

July 26, 2024

5  out of  5
rating by James Ledesma
"I came down today with my grandmother and Adrian was very helpful. He made things easy for my grandmother to understand and ending up getting us exactly what we were looking for!"
We responded:
"Hi James! We love to hear this... Thank you for taking time to leave a nice review. We love that you were able to walk away with a better understanding. Aj is pretty awesome like that! He loves taking time to explain what coverages you have and help educate. We appreciate you!"
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Heidi Schoff

June 19, 2024

5  out of  5
rating by Heidi Schoff
"I called State Farm to get quotes for my home and auto insurance bundle since the insurance company I was with went sky high with the premium increases. Based on reviews I read, I picked State Farm as my first choice. I was helped by Adrian, who was absolutely fantastic! He went through and helped me understand all the coverage options that were available and took the time to explain each one with examples. He also answered all my questions and concerns. He was very professional, polite and personable. I have a way better understanding of my coverage now because of him. I have never had service like this with any other insurance company. My only regret is not switching to State Farm way sooner! :)"
We responded:
"Heidi, WOW... thank you so much for taking time to write a great review about Adrian. I love how happy you are with the experience. Adrian is one of a kind and works super hard to do the right thing and help out. Welcome to the State Farm family. We appreciate you."
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Justin Akins

May 14, 2024

5  out of  5
rating by Justin Akins
"Recently we decided to combine our autos under our roof all into one policy. We worked with Adrian who was able to find us nearly $300 in savings by doing this! He was quick to respond to all of our questions and made sure everything was clearly laid out for us. We super appreciate him and recommend him!"
We responded:
"Justin I like what I hear! So happy you are happy with the customer service provided by Adrian and the prices. Best of both worlds. Thank you for choosing to do business with Amber Boitano State Farm Insurance Agency! "
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Summer Stamper

March 21, 2024

5  out of  5
rating by Summer Stamper
"Adrian has always provided quick and helpful customer service. He responds to my emails immediately and is a problem solver. He has even gone above and beyond what I expected when I had a question or an issue."
We responded:
"Hey Summer, you rock! Thanks for mentioning Adrian. He is pretty amazing. We appreciate you ! "
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Emily Welton

March 13, 2024

5  out of  5
rating by Emily Welton
"I called Yakima State Farm today to register for insurance by myself for the first time, since I also just bought my own car by myself for the first time. As a 20 year old girl leaning how to be an adult- to not be made to feel stupid is a rarity. Adrian, the agent I spoke to, did an exceptional job of breaking down each policy for me, explaining everything in detail and making sure I fully understand every aspect of everything I was going to be insured for. He was polite, cordial, and a joy to speak with. He made a daunting experience so much easier- if you’re looking to get insurance for the first time he’s the guy to talk to! I highly recommend his service and am grateful to have been assisted by him."
We responded:
"Congratulations on getting insurance! This review warms our hearts! I love that it was such an easy and understandable transition for you. Adrian is amazing and I am so happy you were able to work with him and feel the same way as we do about him! Welcome to our agency! We appreciate you. "
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Karina Palacios

March 5, 2024

5  out of  5
rating by Karina Palacios
"Absolutely happy with everything Adrian has done for us. We have been asking for so much help from him recently and he always gets it done with grace. He also had so much patience as our 2 year old played the whole time in his office 🙃 He got the job done without flinching. We are looking forward to getting all of our insurance needs taken care of with Adrian at State Farm. Very grateful! Thank you!"
We responded:
"Your kind words are appreciated! Adrian is a pretty neat person. He deeply cares and it shows in all of his interactions. We love it when the little ones come in! Thank you again for the wonderful review!"
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Ismael Montez

March 5, 2024

5  out of  5
rating by Ismael Montez
"Es una buena a gencia"
We responded:
"Thank you! "
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Jane Lotz-Drlik

February 29, 2024

4  out of  5
rating by Jane Lotz-Drlik
"Yareli Reyes in Ms. Boitano's office did an outstanding job of taking care of my business.Yareli was available to take my call, followed up promptly, made sure I had the necessary information left by Ms. Boitano, and was courteous and kind throughout. Her help is especially welcome, since State Farm's main office does an increasingly poor job of sending bills and statements, makes careless errors, and does not answer correspondence. In addition, local office agents are frequently unavailable, and with my longtime agent's retirement and office closure, my account was moved to the other side of town, though there are a number of State Farm offices nearby. To Dennis Hasslinger, my former agent: You will always be missed. Yareli, State Farm and I are fortunate to have your dedication. Thank you, Yareli! Jane E. Lotz-Drlik, Ed.D."
We responded:
"Thank you for recognizing Yareli! She is a super kind, caring and helpful person! Yes, Dennis was an outstanding agent !"
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YaYa Cuevas

February 27, 2024

5  out of  5
rating by YaYa Cuevas
"Highly recommend Adrian. He helped my mom who is monolingual and was very helpful and took his time to answer questions and explained policies clearly and calmly. He was able to accommodate my mom’s schedule and I felt he went above and beyond to make sure my mom understood everything. My mom walked out feeling very pleased and felt heard with her questions and concerns. Adrian being bilingual was an add on as I normally do the translation for my mom. Thank you Adrain, truly appreciate your patience."
We responded:
"Yay! We love hearing nice words! It is what keeps us working hard. We agree, Adrian doesn’t just say he cares he shows it! Thank you again for the nice words ! "
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Nita Roederer

February 23, 2024

5  out of  5
rating by Nita Roederer
"Carlos was awesome. Very professional and answered all my questions.."
We responded:
"Yay! We like to hear such great feedback. Thank you Nita! "
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Julia Pell

February 22, 2024

5  out of  5
rating by Julia Pell
"Carlos text to remind me of my appointment, very helpful. He was a very pleasant gentleman to work with, we shared a couple of family story’s. I’m very happy with State Farm, thank you"
We responded:
"Julia we appreciate you being a customer ! Great feedback on Carlos. Thank you Julia. "
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Brant Carman

February 20, 2024

5  out of  5
rating by Brant Carman
"Adrian turned out a couple of quotes on landlord policies for me super quickly. Super competitive quotes and tailored to what I needed. I've used both local brokers and big names like Costco connect in the past, and I have to say that Amber's office seems to stand out on both service and pricing. Thanks guys! I think I've found my go-to insurance specialists, and the local West Valley location doesn't hurt either!"
We responded:
"Thank you Brant!!! So happy to hear that you got what you needed and were taken care of. We appreciate you choosing our agency and also for leaving such a nice review! "
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Alicia Garza

February 15, 2024

5  out of  5
rating by Alicia Garza
"Congratulations Amber loving your staff - very helpful"
We responded:
"Ahhhh thank you! I appreciate the kind words. I appreciate you. So glad to hear this review! It is such a blessing to be able to work with top notch team members and to hear that they are taking such good care of clients ! "
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Charlotte Hammer

February 15, 2024

5  out of  5
rating by Charlotte Hammer
"Carlos Velazquez was so helpful! He was able to answer all my questions and made sure I understood everything. New policy is on its way. Hurray! Thank you so much."
We responded:
"Thank you Charlotte for leaving such a thoughtful review! We appreciate you. "
Profile photo of Kathy Wauzynski

Kathy Wauzynski

February 14, 2024

5  out of  5
rating by Kathy Wauzynski
"Being in customer service myself, I tend to expect great service and Adrian made it sooo easy for me to start our truck, trailer and homeowners insurance with State Farm. He got the best rates for us and was so friendly, quick and efficient in making it happen and all over the phone. I highly recommend you give him a call if you’re searching for good rates and great service."
We responded:
"Hi Kathy, thanks for the wonderful review! Aj prides himself on taking good care of our clients. Thanks for choosing our agency! "
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Scott K

February 8, 2024

5  out of  5
rating by Scott K
"Carlos was very personable, professional, and excellent to work with when making sure all of my policies were adequate for my needs. He was very knowledgeable with all of their products and very helpful exploring different options. He even stayed well past closing to meet with me since my schedule wouldn't allow me to be there during their normal business hours. I have never felt like "the client" there, it's more like meeting with friends that just happen to be very knowledgeable about insurance, and can even help you get some if you need it, but no pressure. This has been my experience with every State Farm representative here, now and in the past, and Carlos was no different. Carlos is a great addition to The Office."
We responded:
"Hi Scott , thanks for leaving such a thoughtful review. We appreciate you! "
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Patrick M. Clark

February 7, 2024

5  out of  5
rating by Patrick M. Clark
"Amazing team there that as you talk with them you know they are looking out for your interests and not their bottom dollar."
We responded:
"We love this review! We strive to make sure our clients are properly protected because we care about you as an individual. Thanks for the review! "
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lindseyirene16

February 7, 2024

5  out of  5
rating by lindseyirene16
"Carlos was really helpful and thorough when going through my policies to make sure everything was set up to work best for me! I really appreciate his time and attention to detail."
We responded:
"Thanks for the nice words! Carlos works hard to make sure you are properly protected! "
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Stephanie Elliott

February 2, 2024

5  out of  5
rating by Stephanie Elliott
"I had a great Policy review with Carlos at State Farm Insurance! He was very thorough and took time to answer any and all my questions. He informed me of additional options without pressure. I would recommend him to anyone needing insurance or looking for a new agent!"
We responded:
"Thank you for the nice comments! We appreciate you! "
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Tony Carnahan

February 2, 2024

5  out of  5
rating by Tony Carnahan
"I was looking for home insurance. Carlos was very helpful and walked me through the quote process. I was able to get a policy and am very happy with it."
We responded:
"Thank you for leaving a nice review! We love to hear these comments. "
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Lisa White

January 23, 2024

5  out of  5
rating by Lisa White
"Carlos was a pleasure to talk to as he explained the policy options well with great clarity. I always appreciate his patience and help. I feel he looks out for the client's best interest and is honest and trustworthy."
We responded:
"Lisa, what nice words! Thank you for sharing and leaving a review. "
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Kevin M Rivard

January 20, 2024

5  out of  5
rating by Kevin M Rivard
"Carlos did a great job. He made feel at home. I was impressed with how personable and thorough he was. I think he is a great part of your state farm team."
We responded:
"Kevin, thank you for the review. We appreciate it and I have to agree Carlos is a great part of the State Farm team. "
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Alejandro Juarez

December 5, 2023

5  out of  5
rating by Alejandro Juarez
"AJ and his team are always there to help me! I will always send people his way and highly recommend! Amazing customer service!"
We responded:
"Alejandro we appreciate you leaving such a kind review! Aj knows his stuff and is always willing to help! "
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tanner raymond

November 29, 2023

5  out of  5
rating by tanner raymond
"Adrian at State Farm was able to provide all the information to insure I was well taken care of in my life insurance policy. He is very knowledgeable and will make sure you understand your policy before pursuing. After I set up my life insurance we brought our vehicle coverage over as well! Would highly recommend to anyone looking to start up or switch insurance coverage."
We responded:
"Thanks Tanner for the great review. We appreciate it. "
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Farren

November 2, 2023

5  out of  5
rating by Farren
"Great place with very nice people. Although I have never seen Amber. Maybe it’s like oz don’t look behind the curtain lol"
We responded:
"Hi Ferren! I am here behind the curtain in the back office. Happy to. Set with you to put a face to the name! Thanks for the review. "